CERTIFICATION PROCESS

APPLYING FOR CERTIFICATION

​QMS Global sends the prospective client an Application which must be submitted for all locations where activities are carried out. The information is necessary so we can work with the organization to define the scope of certification and time required for the assessment.

We perform an analysis of the resources necessary to carry out the certification including the number of days and auditor to be assigned to the company. The prospective client is issued a Proposal & Agreement for Certification Services.

When the client accepts the proposal QMS Global will proceed to coordinate the audit dates and the audit team.

CERTIFICATION, SURVEILLANCE AND RECERTIFICATION AUDITS

Certification Audit – Stage One

The Stage One evaluation is aimed at establishing the company’s preparation for the Stage Two audit by completing a documentation review and evaluating the implementation level of company´s Management System.

QMS issues a written report of the review carried out, specifying the documentation, any findings and opportunities for improvement. A corrective action plan will be agreed upon if required so plans can be made to proceed to coordinate the Stage Two assessment visit.

Certification Audit – Stage Two

The Stage Two evaluation is directed to those areas of the company and supporting documents covered in the scope of the certification. The auditor will sample the processes and activities and review objective evidence of compliance.

QMS Global issues a written report where we record audit areas, documents, findings and opportunities for improvement. The client must inform QMS about the proposal to remedy these points through a Corrective Action Plan (CAP) within 28 calendar days after the audit.

If any major nonconformances are identified, certification cannot be issued until the corrective action is verified by the auditor.

Certification Completion

Within 15 calendar days after receipt and approval of any required Corrective Action Plan (CAP) and payment of all fees, the Certificate of Registration is issued detailing the company’s scope, registration date, validity period and certificate number.

Surveillance Audits

Surveillance audits are undertaken annually to ensure that compliance to the Standard(s) is continued throughout the three-year certification cycle. These visits will normally be undertaken on an annual or semi-annual basis as necessary related to the size and structure of the organization, complexity of risk activities and number of standards included in the scope of the certification.

 In some instances, a special visit may be required to close a major non-compliance or to approve a client requested scope to the applicable standard. This will be discussed with the client and scheduled.

Recertification

All Certified companies carry out a Recertification every three years with QMS. The purpose of the Recertification is to verify the continuous effectiveness of the management system of the organization as a whole.

A new evaluation will be carried out to identify the resources needed for this activity. The completion of the Recertification process must be ensured with adequate advance notice (at least 3 months before the expiration of the Certificate) in order to avoid losing the status of continued registration.

If QMS Global cannot verify the implementation of the corrective actions for any major nonconformity before the expiration date of the certification, then renewal will be delayed and the client notified.

SUSPENSION, CANCELLATION, REDUCTION AND REINSTATEMENT OF THE CERTIFICATION

Intercert Certification Scope

Intercert certification programs monitor all size companies to improve their business efficiency and reduce risk through our comprehensive audit and continuous registration programs.

We are a customer-focused organization that understands the individualized needs of all of our clients, those with a small staff, or, those with thousands of employees.

With significant regional presence in Florida and California and auditors also residing in the Northeast we deliver superior service throughout the US and Canada with minimal or no travel expense to our clients.

Intercert Certification Scope

Intercert certification programs monitor all size companies to improve their business efficiency and reduce risk through our comprehensive audit and continuous registration programs.

We are a customer-focused organization that understands the individualized needs of all of our clients, those with a small staff, or, those with thousands of employees.

With significant regional presence in Florida and California and auditors also residing in the Northeast we deliver superior service throughout the US and Canada with minimal or no travel expense to our clients.

ABOUT INTERCERT
Intercert is a leading provider of certification services worldwide, helping organizations manage risk and deliver the products and services they and their customers need for long-term growth and prosperity

IMPARTIALITY
We act fairly and equitably in our dealings with people in every aspect of our operations and ensure that confidentiality and impartiality is maintained across our organization

LOCATIONS
Our branch, partner and agent offices provide market coverage that our clients know and trust

INTEGRATED MANAGEMENT SYSTEM
Intercert has an effective Integrated Management System (IMS) approach for our clients, some of whom are juggling three or four ISO certifications

BENEFITS
Companies from the smallest to largest see the benefits from certification to ISO standards to meet market needs, satisfy customers or legislative requirements, price goods competitively and be profitable in order to be effective in business

TRANSFER CERTIFICATION
If you aren’t happy with the service from your current certification body we will work closely with you to transfer your certification, keeping in mind the hard work your team has done and the valuable experience you already have

ISO 9001   Quality Management
Demonstrate your organization’s commitment to quality and customer satisfaction

ISO 14001   Environmental Management
Companies determine issues and practices to maintain high levels of Environmental Management performance

ISO 27001   Information Security
Ensuring that companies have the controls to protect information assets, customer information and minimize cyber threats

ISO 45001   Occupational Health & Safety
Demonstrate your organization’s commitment to protect employees and visitors from workplace accidents and disease

ISO 22301   Business Continuity
Helps businesses prepare, respond to and recover from worst-case scenarios

COVID READY ASSESSMENT
QMS Global has developed a verification and certification program that businesses can utilize to display to their employees, stakeholders and customers that the organization has deployed the measures and protocols outlined by the US Department of Health & Human Services

COVID-19 POLICY
QMS Global has always been committed to health and safety. We established a Business Continuity Plan in 2018 to address significant risks in order to protect our staff and clients as well as the public in business parks and buildings which house our offices.

LINKS
Sources of information concerning sectors, industry and government research and collaboration

ARTICLES
Addressing topics that companies find relevant to their management systems

GlobalCert™
On June 6, 2017 Intercert received the GlobalCert™ trademark for “Testing, analysis and evaluation to determine conformity with certification standards.